10 Ways to Improve Customer Retention

Posted by Alayna Frankenberry on Mar 30, 2017

 “Every company’s greatest assets are its customers, because without customers there is no company.”       – Michael LeBoeuf

Acquiring a new customer can cost up to 25 times more than retaining an existing one. Increasing customer retention rates by just 5% can boost profits by up to 95%. Considering these statistics, it’s no wonder that the most successful companies make building customer loyalty a top priority.

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Topics: Customer Loyalty, Customer Experience