Communication in the Workplace: 18 Things You Should Always Say and Do

Posted by David Kindervater on Dec 11, 2018

Communication in the workplace is sometimes complicated. No matter how many employees you interact with on a daily basis, you'll almost always find an assortment of unique personalities and backgrounds.

What's the right thing to say? What's the right thing to do?

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Topics: Business Etiquette, professional etiquette

Business Etiquette Basics: Tips to Follow and Quotes to Use

Posted by David Kindervater on Jul 19, 2018

When it comes to business etiquette, it may seem like there are a lot of dos and don'ts to be aware of. And there are. But by following a select number of basic tips, you'll be sure to conduct yourself appropriately with a high level of professionalism when you're in the workplace.

Here are some business etiquette tips to follow and quotes to use to help you successfully navigate the terrain.

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Topics: professional etiquette, Business Etiquette

7 Ways to Create a Personal Connection to Customers

Posted by David Kindervater on May 9, 2018

We're living in the "age of the customer." It's a concept in which consumers are more empowered than ever before. They have access to an internet full of information about almost any of the products and services they desire—whenever they want it. So, it stands to reason that treating them as the most important part of your business is not only a good idea, it's essential to your success.

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Topics: Customer Experience, Customer Loyalty, professional etiquette